Soothing Sitz

Due to the nature of our products, all sales are final.
We do not accept returns on consumable goods such as teas, herbal kits, or body care products.
If you are unsatisfied with your purchase or experience any issues, please contact our customer support at hello@eastwestfunctionalfamilymedicine.com within 14 days of receiving your order. We are committed to ensuring you have a positive experience and will work with you to find a solution.

Orders ship within 48 hours.

Standard shipping via USPS or UPS (3–7 business days for most U.S. locations).

Local delivery options may be available in San Diego County- contact support at hello@eastwestfunctionalfamilymedicine.com

Shipping available within the U.S. only at this time.

You will receive a tracking number via email once your order is fulfilled.

Note: As a luxury brand, we love the idea of custom & colorful boxes, we prioritize eco-conscious shipping practices, using minimal, recyclable, and/or compostable packaging whenever possible.